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Thursday, June 28, 2007

My paper shredder works for the state

My paper shredder works for approximately 15-20 minutes then requires a 20 minute break. It is driving me insane.

My mother convinced me at a young age that I absolutely must keep every piece of paper that entered my hand. She has years and years of phone bills, cable bills, etc. She keeps every receipt she has ever received. Honest. Upon receiving a credit card bill, she finds the corresponding receipt for each charge and staples them all to the credit card bill, then files that bill. I think maybe she gets rid of the "paperwork" as she calls it every 20 years. I vaguely remember her telling me recently that she shredded 1983.

I try to keep about a year of paperwork, mostly to keep my mom happy. Turns out this can be useful on occasion, like when my bank starting charging me a $12 monthly fee and told me that this has always been their policy. I looked back through all of my statements and showed them that they were liars.

In preparation for the move, I am purging and shredding and converting all bills to email delivery. I guess I forgot to request a non-union shredder. It is going to take months to shred all this stuff at this rate. Do you think he'll work overtime if I pay double? Has it been 20 minutes yet?

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What is your goal?

I'm so annoyed by this that I have to tell you. We close on our house in less than 2 weeks which means that we need to find homeowner's insurance right now. I tried to get a few quotes last night but only one company provides them online (hello - welcome to 2007 insurance companies, get online). I did fill out some forms answering a million silly questions that I don't actually know the answer to (how far from a fire hydrant - no clue) then reportedly I'd receive quotes by email. I also entered all relevant dollar amounts so that (or at least I imagined) the quotes would be for the exact same coverage. First thing this morning, at a bright and early 10:30, an insurance dude called. The conversation follows:
Dan: "hi apparently, I'm "Dan from StupidQuestionInsuranceAgency"
apparently: "hi"
Dan: "Are you moving to our area?"
apparently: "yes"
Dan: "And you are buying a house in our area?"
apparently: "yep"
Dan: "As you may know there are many different options for homeowners insurance and so before I look for a plan for you, I'd like to get an idea of your goals"
apparently: "OK"
long pause because I didn't realize that this was not a statement, but a question
apparently: "can you ask a more specific question"
Dan: "Lets imagine a worst case scenario where the house burns down and damage is so bad that you need to remove anything valuable and tear down the house. Do you rebuild?"
apparently: [imagining a pick your own ending book] I don't know, it depends on a number of things. Does the mortgage co. require that I rebuild?"
Dan: "no"
apparently: "I really don't have an answer for that." [thinking - isn't there a default answer here? - I just woke up I don't want to imagine my house in ashes. What do I care anyway if I rebuild or buy new if the bank doesn't care?]
Dan: "You've bought a house and you are moving to our area?"
apparently: "yep" [thinking - we already covered this moron]
Dan: "When you are calling companies and filling out forms to get a quote - what is your goal? What is your goal in getting a quote for a homeowners insurance?"
apparently: [internal monologue comes out] "dude, this guy is bothering me I can't talk to him" and hangs up

What does this guy what to know? What is my goal? In a 3 minute converstation he asked me what my goal was 3 times. WTF do you think - I'm calling insurance companies to get a quote which means I want to know what your price is, you know, a QUOTE. I put in all the relevant dollar amounts in the forms so that the different compannies would be comparable. There are really only 3 decent companies in the area (in my opinion and according to jdpower, epinions, ambest, etc) and all I want to know is who is cheapest. It is pretty simple. We don't need to discuss my goals. I give you numbers and an address, and in return you give me a price. The end.

So I guess we won't be going with StupidQuestionInsuranceAgency. Let's hope the gas company doesn't ask about my goals when I call them or we might have to live without hot water.


UPDATE: Dan (whose real name it turns out is Eric) sent the following email:
-----------------
From: Eric
To: apparently
Subject: hanging up

(body of email)
very rude. not nice.

RealNameof StupidQuestionInsuranceAgency
contact information
-----------------
The good thing is that I know the real name of SQIA so I can be sure to avoid them. The other good thing is that this is hilarious. TheHusband thinks I should reply. "cell cut off. fuck you." I have a small inclination to call his boss, given that I know their actual name now, and tell them that Eric is incompetent, unprofessional, and they lost a customer. But I won't do either. I'll just laugh and laugh and laugh.

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Tuesday, June 19, 2007

back and better than ever or at least the same as always

The next time I disappear for months, it is probably because I've been jailed for yelling at, questioning, or otherwise objecting to the conduct of the TSA. I just can't take these ridiculous travel rules anymore, the inconsistent application (and invention) of rules, and the fact that it takes 8 people to watch me walk through a metal detector.

But this absence wasn't due to the TSA, in fact it was just a vacation.

If you define vacation as
yeah, so I'm back

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